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heat pumps

NIBE VIP installer

NIBE VIP installer

Incognito is now an accredited NIBE VIP installer. NIBE is a leading Energy Systems manufacturer in the renewable heating sector. Incognito offers renewable heating solutions in the form of ground-, water- and air source heat pumps.

NIBE VIP installers: 

  • Have completed NIBE product training

  • Offer an extended warranty

  • Have experience fitting NIBE technology

  • Are MCS registered (essential requirement for RHI payments)

  • Are signed up to NIBE’s strict code of professional standards

NIBE VIP Installer Code of Professional Standards

  1. The NIBE VIP Installer will be the point of contact with the customer

  2. Perform professionally, competently and responsibly

  3. Comply with all relevant UK regulations, standards and codes of practice

  4. Install and commission all NIBE equipment in accordance with all NIBE’s installation manuals and procedures

  5. Complete Benchmark check list for NIBE heat pumps

  6. The operation of the heat pump and system controls are fully demonstrated to the customer

  7. Register NIBE heat pump installation on NIBE website

  8. Reply to customer enquiries in relation to NIBE products in a quick and proficient manner

  9. Keep up to date with developments in the NIBE product range and UK plumbing and heating industry

  10. Design systems to meet a minimum SPF of 3.1 for GSHP and 2.7 for ASHP

For more information click on the NIBE logo below:

Renewable Heat Incentive scheme further improved!

Renewable Heat Incentive scheme further improved!

The Renewable Heat Incentive (RHI) was introduced to help kick-start the transition to low-carbon heating in the UK, giving help to all in moving from conventional forms of heating to low-carbon alternatives. The scheme provides financial incentives to households and non domestic consumers, including public bodies and charities. It is designed to help bridge the gap between the cost of renewable heating systems and those of conventional alternatives. People who join the scheme and stick to its rules receive quarterly payments for seven years for the amount of clean and green renewable heat their system produces.

Since opening in April 2014, the scheme has already seen thousands of people successfully join and receive payments. That is why the Government is reforming the scheme to ensure it focusses on long-term decarbonisation. It made a number of adjustments as a result of a recent consultation process. The consultation proposed several changes to the existing domestic RHI scheme. Below is a summary of the UK Government’s final proposals in relation to the scheme, which the UK Government intends to implement in spring 2017.

·         The scheme will continue to support all four technologies currently supported, i.e. Biomass, Solar, Air source and Ground source heat pumps 

·         The tariffs for new ASHPs (air source heat pumps) will be increased to 10.02 pence per kilowatt-hour (p/kWh).

·         The tariffs for new GSHPs (ground source heat pumps Scotland) will be increased to 19.55p/kWh.

·         The tariff for new biomass installations will be increased to 6.44p/kWh, the level available between October and December 2015

·         The increased tariff for biomass boilers and stoves, ASHPs and GSHPs will be applicable to those participants who apply to the scheme on or after 14 December 2016 (the date the consultation response was published) although the increased tariffs will only apply from the date the regulations come into force. Participants will receive the existing tariffs for heat used (on the basis of either deeming or metering) before this point. This approach is intended to encourage consumers to continue to install renewable heating systems between the date of the consultation response and the date the changes come into force, to avoid a hiatus in investment and consequential impacts on the supply chain.

·         Heat demand limits will be introduced, to limit the level of annual heat demand in respect of which any household can receive support. The heat demand limits will be set at 20,000kWh for ASHPs, 25,000kWh for biomass boilers and stoves and 30,000kWh for GSHPs. However, this will not disqualify properties with higher heat demands from applying to the scheme. There will be no heat demand limit for solar thermal.

·         All new ASHPs and GSHPs applying for support under the scheme will be required to have electricity metering to monitor their heating system. However, payments will continue to be on the basis of the deemed heating requirements of the property, except for second homes and where a renewable heating system is installed alongside another heating system, in which cases payments will continue to be on the basis of heat metering.

·         GSHPs making use of a shared ground loop will continue to be eligible for the non-domestic scheme and will not be eligible on the domestic.

You can read more about the scheme on these websites: