Incognito is now an accredited NIBE VIP installer. NIBE is a leading Energy Systems manufacturer in the renewable heating sector. Incognito offers renewable heating solutions in the form of ground source and air source heat pumps.

NIBE VIP installers: 

  • Have completed NIBE product training
  • Offer an extended warranty
  • Have experience fitting NIBE technology
  • Are MCS registered (essential requirement for RHI payments)
  • Are signed up to NIBE’s strict code of professional standards

NIBE VIP Installer Code of Professional Standards

  1. The NIBE VIP Installer will be the point of contact with the customer
  2. Perform professionally, competently and responsibly
  3. Comply with all relevant UK regulations, standards and codes of practice
  4. Install and commission all NIBE equipment in accordance with all NIBE’s installation manuals and procedures
  5. Complete Benchmark check list for NIBE heat pumps
  6. The operation of the heat pump and system controls are fully demonstrated to the customer
  7. Register NIBE heat pump installation on NIBE website
  8. Reply to customer enquiries in relation to NIBE products in a quick and proficient manner
  9. Keep up to date with developments in the NIBE product range and UK plumbing and heating industry
  10. Design systems to meet a minimum SPF of 3.1 for GSHP and 2.7 for ASHP

For more information click on the NIBE logo below: