Underfloor heating and renewable energy scotland
Centrally based in Scotland with nationwide capabilities, Incognito concentrate on offering you a underfloor heating package that combines your vision with our expertise to produce a unique and entirely satisfactory result.
The company was formed in February 2005, after having identified a need in the construction market for electric underfloor heating. Our clients included home owners, property developers, and specialist flooring companies. We expanded our range of products and services to include wet underfloor heating in 2007 to meet the demand for a cost effective low temperature heating system for every room in the house. The ability of our Underfloor Heating to operate at low flow temperatures makes it an ideal match for use with ground and air source heat pumps, and many of our systems are now employed in this manner.
At Incognito underfloor heating in Scotland we have a team of highly trained installers and underfloor heating technicians who will be able to answer any queries you may have prior to and during installation. The same skilled team will also provide you with excellent after-sales support, giving you complete peace of mind for the future of your system.
Having our own design team means that we can be much more flexible during the design stage and can quickly accommodate any alterations to the layout and other requirements as they are specified by the architect, builder or client. We can prioritise these changes in our system and minimise any delays. These drawings are also supplied to our clients for their own records. We also keep all our drawings in our electronic database for future reference and if clients require this information we can readily supply it. We also supply comprehensive wiring diagrams showing how the system should be wired, by your on-site electrician.
ISO 9001, QUALITY
Implementing ISO 9001:2008 enables continuous improvement of our organization’s quality management systems (QMS) and processes. In turn, this improves the ability of our operations to meet customer requirements and expectations.
ISO 14001, ENVIRONMENTAL
Incognito Underfloor Heating Glasgow complies with environmental standards to demonstrate our commitment to reducing our environmental impact in daily operations.
ISO 18001, Occ. H&S
Sound occupational health and safety policies are essential for employees, but they are also increasingly important for our customers and other stakeholders. It is a fundamental part of our risk management strategy to address changing legislation and protect our workforce and other persons working under our control.
Microgeneration Certification Scheme (MCS) is a nationally recognised quality assurance scheme, supported by the Department of Energy and Climate Change. MCS certifies microgeneration technologies used to produce electricity and heat from renewable sources. It is Certified by NAPIT.
Incognito Underfloor Heating have agreed to comply with the Renewable Energy Consumer Code. This Code is backed by Trading Standards Institute as part of its self-regulation initiative, the Consumer Codes Approval Scheme.
Incognito Underfloor Heating Edinburgh is accredited by the Consumer Protection Association (CPA) so you can be assured that you have found a trusted tradesmen to carry out work on your property. The CPA also provides a range of consumer protection schemes and services to support householders before, during and after the home project.
quality, also in logistics
Part of our quality management systems is our unique and innovative method of packaging the materials in order to ensure that our people on site only need to unpack each item as they require them, greatly reducing the risk of parts going missing.
For this we use the Ambipak Colour Coded Packaging Plan:
AmbiPak Red contains the first fix items. So everything needed for the initial pipework installation, UFH pipe, pump/blender, valve, manifolds, couplings, fixings etc.
AmbiPak Yellow items for all second fix, or electrical items like thermostats, wiring centres, actuators valves and remote sensors.
AmbiPak Green contains all the documentation and information about the project like installation guides, UFH designs, pressure test certificates, wiring diagrams etc.
Since as we put so much into the design and installation of our underfloor heating systems, we can confidently say that our industry-leading guarantees will give you complete peace of mind. We only use the best products on the market. Our five layered pipe is designed to give you complete peace of mind, that's why it comes with a 75 year warranty.